FAQs
Any questions? You’ll find the answers to our most frequently asked questions right here.
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How much do you charge per meal?
On average, our meal price nationwide is approximately £2.75 for UIFSM/FSM. However, this price may vary based on uptake levels and staffing costs. We offer bespoke proposals for each school.
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Are there any other costs?
Aside from the initial £500 mobilisation fee, there are no additional hidden costs. We aim to include everything within the meal price, though occasionally, an annual subsidy might be necessary to cover running costs.
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Will our school keep its current kitchen team?
Yes, you will! Under TUPE regulations, your current kitchen staff will transfer across when Dolce becomes your school’s new catering provider.
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What happens if a kitchen team member doesn't choose to transfer?
We are able to recruit new team members if any current staff do not wish to stay. We will oversee this process for you.
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What happens to our school’s kitchen?
Since almost all local authorities recognise a school’s kitchen as part of a school’s estate, it remains with the school. Be sure to get in touch with us if you have any issues around this.
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Can I run my own three quote Best Value tender?
Check out our free downloadable document here.
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How long should my catering contract be?
We recommend a one-year contract with a terms cancellation thereafter.
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How much notice do I need to give a new provider?
Generally, six weeks is considered best practice for TUPE, so we’d advise eight weeks to ensure a smooth transition.
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Is the school responsible for TUPE?
No – unless you operate your own in-house service. Under employment law, it will be the responsibility of the incumbent employer and the new employer.
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How long does it take to transfer to Dolce?
From the date of contract signing, we require a minimum of 4 weeks to mobilise your school’s contract. While more time is preferable, we can streamline the process to fit within this four-week period.
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Do you receive the UIFSM/FSM funding from the government?
Your school will receive any school meal related funding directly from the government and Dolce will simply invoice your school for the service we provide.
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Who decides whether to use plates or flight trays?
It’s completely up to the school – the caterer will use whatever they are provided with.