FAQs
Any questions? You’ll find the answers to our most frequently asked questions right here.
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Will our school keep its current kitchen team?
Yes, you will! Under TUPE regulations, your current kitchen staff will transfer across when Dolce becomes your school’s new catering provider.
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What happens to our school’s kitchen?
Since almost all local authorities recognise a school’s kitchen as part of a school’s estate, it remains with the school. Be sure to get in touch with us if you have any issues around this.
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Can I run my own three quote Best Value tender?
Check out our free downloadable document here.
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How long should my catering contract be?
We recommend a one-year contract with a terms cancellation thereafter.
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How much notice do I need to give a new provider?
Generally, six weeks is considered best practice for TUPE, so we’d advise eight weeks to ensure a smooth transition.
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Is the school responsible for TUPE?
No – unless you operate your own in-house service. Under employment law, it will be the responsibility of the incumbent employer and the new employer.
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Who decides whether to use plates or flight trays?
It’s completely up to the school – the caterer will use whatever they are provided with.